The Social Networker

by Chris Miller at 10:31:44 AM on Friday, October 23rd, 2009
There are four aspects they will cover in this session.  Ryan Boyles of IBM, Patrick O'Keefe of ifroggy and Laurie Smithwick of Kirtsy on the panel.
  • Roles - a challenge of who own what part.  How do you identify the community editor? What is the community site content?  Are there content experts?  Community managers help steer communities toward specific topics (Laurie).  Choosing the manager is based on quality and attitude - not quantity.
  • Community structure - guidelines, rules and what people will find at the site.  What is expected at the site itself?  Communities form in response to gaps in needs.  Communities need a seed of content to grow.
  • Community Participation and Cultivation - Love your readers. Even if you only have 3 readers.  How can you highlight people? Member of the month?  Interviews? Awards? Incentives?  Know that each community is unique and has different needs.  Talk to them to foster communication and collaboration.
  • Community Monetization - Monetize the traffic itself or indirect by selling product through the community.  Affiliate links, ads and more are direct.

Commentary - one thing I noticed is that Ryan talked much about the community and being able to see everything without logging in.  I was curious what site he was talking about for quite a while.  Yes the forums on IBM are read ready (no sign in) and then you create an account to post. But there is so many of them.  Someone finally asked and he mentioned he was talking about based on Websphere sMash.

There is much that goes into running and growing any community and the task can be overwhelming. I believe that taking the time to actually know the content your community is looking for and to guide them in those directions is a key in community growth.  Offering content (yours and theirs) that is in demand will bring more members.

  • 1) Live Blogging: Building and Managing an Online Community #smbf
    Created by Patrick O'Keefe at 10/23/2009 1:35:45 PM email | website

    Thanks for liveblogging the panel and introducing yourself. I really appreciate it and it was great to meet you.

Discussion for this entry is now closed. Please email me instead

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Yes this is a blatant theft of the outline that Jess uses on her page, but I asked permission. Why?? Because I am a hardcore admin and can make ugly tables to make you developers frustrated, but this was too nice to pass up.

Also Known As: Chris Miller (when awake)

Boring Certifications: (only because someone asked twice)

  • Workplace Collaboration Services 2.5 - Team Collab and Messaging
  • Domino 7 Certified Security Administrator
  • PCLP ND7
  • PCLP ND6
  • PCLP R5
  • PCLP R4
  • CLP Collaboration (soon to be retired Aug 2006)
  • random former R4 exams
  • CLI for numerous admin areas including Domino, Sametime and Workplace
  • CLP Insane

Yes, I write some of those dreaded admin cert exams you take. I won't say which ones so you don't come looking for me, but I will say they are the real good recent ones that have been coming out.


  • At work an IBM 2 GHz
  • At home a plethera of 6 machines with various Windows versions and Red Hat on a wired/wireless LAN
  • A Toshiba E740 with 802.11b (yes geek toy)
  • An Apple 40GB iPod that is filled to the brim
  • Compaq RioPort MP3 player (now in storage)
  • An EBook (REB1100) also for travel (Love that darn thing)
  • Verizon and they always seem to know how to find me, damn cell


One dog, a Pug. He has been on this world before and seems to understand slippers and a fine cigar. Mind you that is him in the chair and not me.

Let us now also add a deranged cat that is in the process of being toilet trained. Update: Toilet traning was very very close.


Non-stop. At my desk, in my car, walking to work and back to my car downtown. In the house there is a crazy zoned set-up for you home automation geeks.

I am a self-proclaimed MP3 fiend, to which I have tried rehab 4 billion times to no avail. Next is the MP3 hard-drive for the car that I found. Now what kind of music you ask? I will never tell.


  • Incredibly fast English
  • Very slow Spanish
  • Emoticon-ese
  • Learning Korean
  • HTML
  • Advanced Sarcasm

Geek class special abilities:

  • Notes/Domino overdrive
  • Workplace
  • Sametime
  • Active Directory (huh? kidding)
  • Quickplace
  • LMS, LVC and the other L's of elearning
  • Windoze junk
  • MS Exchange versions
  • LAN
  • Server Iron
  • Yeah, yeah it goes on some


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Hershey’s Stomach of Holding: Jess and I are fighting over who eats more chocolate. TWDUFF can help me out and vouch for me.

Character Bio:

This will take far more time than I have today. I will start with I was born and still live in St. Louis, MO. Even though for a couple years I was never, ever here and always on the road, this is smack in the middle of the US. Everything is just a few hour flight. That part is nice. No beach/ocean/coast isn't the best. But with the travel I make up for it.

Don't Panic

Looking to find me in person? Here is where I will be.

delayedcustomer visitMinneapolis, MN
Mar 31 - Apr 4Lotus Notes and Domino 8 Upgrade SeminarCopenhagen, Denmark
Apr 30 - May 2Admin2008Boston, MA
May 10 - 15Lotus Notes and Domino 8 Upgrade SeminarLondon
Jun 4 - 6Irish Lotus User Group 2008Dublin, Ireland
Jun 16 - 19Lotus Notes and Domino 8 Upgrade SeminarSan Francisco, CA
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